Over the years, the primary operating hub for property managers was the web based dashboard as we discovered that most managers had a central office from where every facet of their operations was controlled. Often times these property managers had somewhere between 25 – 150 properties under management and needed a centralized dashboard that gave them rapid insights into which properties were occupied, what guests needed attention, how much revenue was being generated per property and across their operations, and how their operational team is performing.
The web app took on many shapes and iterations as we worked closely with property managers, to understand the features they needed for effective operations, profitable businesses, informed owners and happy guests.
A robust dashboard, making it easy to see a smapshop.
A Multi-Calendar to easily track bookings across all properties and all booking platforms.
Operational Management Tools. To easily track and ensure all properties are turned-over, cleaned and prepped in between each stay.
Team Coordination. Most operations of 10+ properties need a full team of people to manage the business an operations, we created team access with permissions and views that correspond to their roles inside of the organization
Property & Global Settings. The business is the same, but from one property to another, there are nuanced differences that must be managed individually. For example, some properties allow early check-in and late check-out and other properties require a 1 day buffer in between each guest. The differences are infinite and must be managed from a central hub.