Swartz & Swartz | A modern intake experience for a Boston personal injury leader

A trusted trial firm serving Boston and New England needed a faster path from crisis to counsel. We rebuilt the digital experience to meet people where they are, explain the law in plain English, and route every qualified inquiry to an attorney without friction.

Client Snapshot

Quick facts you can scan in 5 seconds

Industry

Personal Injury Law

Company Size

0 – 10

Location

Boston, MA

Services

Legal Services

Timeline

2017 – Present

The Challenge

Swartz & Swartz is a Boston trial firm known for complex injury matters. The website needed to surface the right cases, improve visibility for priority practice areas, and convert qualified visitors without friction. Competing firms were outranking core pages for non-brand queries across Greater Boston and New England. The information architecture lacked depth for high-intent keywords, and the site needed clearer paths to contact an attorney. The firm also needed a steady publishing rhythm that would build authority and engage people where they already spend time, including social platforms.

The Solution

We rebuilt the site on WordPress, focusing on speed, structure, and clarity. The new component system utilizes global styles and field-driven sections, enabling editors to publish with confidence. Templates respond cleanly across breakpoints. We optimized Core Web Vitals by using lighter markup, WebP images, lazy loading, and tighter script control. We repaired crawl paths and internal links, clarified headings, and added schema to practice pages, attorney bios, FAQs, and video entries. We strengthened local signals for Boston and nearby markets, aligned URLs to service clusters, and moved intake elements to predictable locations across the site.

We paired the platform work with a search-led content engine. Each priority practice area maps to real query classes and plain-English questions. We produce short videos and companion blog posts, create vertical versions for social media, and drive traffic back to our site. We distribute new content via email through Mailchimp, utilizing simple segments for case type, interest, and location, ensuring that the right readers see the right updates. Regular performance audits keep the site honest. We review rankings, page speed, crawl health, and conversion paths, then ship minor improvements that compound over time.

Recently, we have implemented zero-click strategies to elevate the firm’s AI-forward recommendations for personal injury and child injury in Boston and throughout Massachusetts. We structure answers to common questions, refine entity and citation details around attorneys and practice areas, expand Q&A and glossary coverage, and reinforce authority signals across pages and profiles. The goal is simple. When a person asks an AI system for help in this region, Swartz & Swartz appear with explicit language, helpful answers, and a direct path to an attorney.

Tools and Technologies and Channels Used:

WordPress

Facebook

Youtube

Gravity Forms

Juvo Leads

Google

Google Analytics