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  • Industries

    Tech Startups

    Tech startups face one of the most competitive landscapes imaginable, where innovation is constant, and the pressure to scale quickly is immense.

    Hospitality

    The internet has become so integral to tourism and hospitality that it’s hard to even imagine how we ever got by without it.

    Real Estate

    Widespread access to digital technology has radically changed the landscape for the real estate industry.

    Professional Services

    For years, professional services firms have thrived on the ‘handshake economy’, with new business mostly coming through referrals and word-of-mouth.

    Health & Wellness

    Navigating the booming health service sector can be an obstacle course and standing tall amidst a noisy crowd of competitors.

    eCommerce

    With growth in online shopping now significantly outpacing that of bricks-and-mortar retail, it’s an exciting time to be in e-commerce.

    Government

    In today’s hyper-connected, customer-centric world, government bodies have had to radically adapt their approach to service delivery.

    Enterprise Business

    Enterprise businesses operate on a whole different level, where complexity, scale, and efficiency are paramount.
  • Services

    Digital Strategy

    Creating digital strategies that help you make an impact and drive your digital dollar further

    Websites

    Industry-leading websites from an agency that has been building them since 2003

    Branding & Creative

    Our creative team is ready to create your identity beyond just a logo and a tagline.

    Email Marketing

    Laying the foundations for successful and industry-leading digital projects

    Digital Design

    Bringing digital assets to life with beautiful and functional design

    UX Design

    Understanding human behaviour and problem-solving through design

    Hosting

    Reliable and scalable hosting solutions to suit a broad range of organisational needs

    Fractional CMO

    Part-time, flexible, senior-level marketing expertise for companies of all sizes

    Social Marketing

    Social Media is no longer just for brand visibility—it’s where businesses build connections.

    Content Services

    Guiding clients with content strategy and helping them create content that converts

    Application Development

    Designing web applications to offer the ultimate in flexibility, scale and performance

    Product Development

    From SaaS solutions to mobile apps, Transmyt can support your product vision

    SEO

    Making your website and digital assets more findable in organic search

    Data & Analytics

    Creating digital strategies that help you make an impact and drive your digital dollar further

    Paid Media

    In a crowded digital landscape, organic growth alone often isn’t enough to drive results

    Support & Maintenance

    Providing insurance for your digital assets and ensuring they remain best-in-class

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How to be an Effective CMO When Clients and Stakeholders Won’t Take Your Advice

Being a Chief Marketing Officer (CMO) is no easy feat. As the head of a company's marketing department, you are responsible ...

By Jeremy Mays|2023-11-14T19:16:22+00:00November 14th, 2023|CMO, Strategy|

4 Things Marketing Management Needs to Know

Having 22+ years as a founder, agency head, and CMO, I’ve learned repeatedly that marketing management must consistently ask and answer ...

By Jeremy Mays|2023-08-14T12:13:27+00:00August 14th, 2023|Digital Marketing|

The Ethics of AI Writing and the Need for a ‘Human in the Loop’

In this digital era, we stand at the forefront of a technological revolution, witnessing the incredible potential of artificial intelligence (AI) ...

By Jeremy Mays|2023-07-03T08:40:04+00:00July 3rd, 2023|Artificial Intelligence|

MQL vs. SQL: What Different Lead Types Mean for Your Business

If you're in the business world, you're probably no stranger to acronyms. But when it comes to MQL and SQL, understanding ...

By Jeremy Mays|2023-06-25T17:17:25+00:00June 25th, 2023|Strategy|

How to turn Gmail into an Email Marketing Tool.

Startups grappling with tight budgets often need help in identifying effective marketing and customer acquisition strategies. While email marketing has proven ...

By Jeremy Mays|2023-06-19T16:29:44+00:00June 19th, 2023|Email Marketing|

Harnessing The Power of LinkedIn to Position You As A Thought Leader

Thought leadership marketing is a content marketing strategy that aims to educate potential consumers about topics related to your ...

By Jeremy Mays|2023-06-11T17:23:58+00:00June 11th, 2023|Content Marketing, Social Media Marketing|

Unraveling 3 “Secret” Marketing Tools in Google Analytics 4

Launched as an upgrade to Universal Analytics, Google Analytics 4 (GA4) offers a more robust view of user behavior across ...

By Jeremy Mays|2023-06-05T15:01:58+00:00June 4th, 2023|Analytics, Digital Marketing, Google|

Mastering Customer Behavior Data for Revenue Growth: In-depth Insights from Amazon, Netflix, Google, and Strategic Guide for Startups

Every startup aims to hit a home run. The key to achieving this in an era dominated by technology lies in ...

By Jeremy Mays|2023-06-19T00:46:55+00:00May 29th, 2023|Data Marketing|

What Does “Strategy” Actually Mean to CMOs?

In business, "strategy" is a term that is thrown around frequently, often without a true understanding of its ...

By Jeremy Mays|2023-05-31T19:01:48+00:00May 24th, 2023|Strategy|

The Top Marketing Channels, And How They’re Changing in 2023

Have you ever wondered about the strategies businesses use to reach their customers? Welcome to the world of ...

By Jeremy Mays|2023-05-31T19:02:50+00:00May 14th, 2023|Strategy|
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Industries.

  • Tech Startups
  • Hospitality
  • Real Estate
  • Professional Services
  • Health & Wellness
  • eCommerce
  • Government
  • Enterprise Business

Industries.

  • Tech Startups
  • Hospitality
  • Real Estate
  • Professional Services
  • Health & Wellness
  • eCommerce
  • Government
  • Enterprise Business

Digital Services

  • Website Development
  • Social Marketing
  • SEO
  • Paid Media
  • UI / UX Design
  • Product Development
  • Data & Analytics
  • Email Marketing
  • Hosting
  • Support & Maintenance

Digital Services

  • Website Development
  • Social Marketing
  • SEO
  • Paid Media
  • UI / UX Design
  • Product Development
  • Data & Analytics
  • Email Marketing
  • Hosting
  • Support & Maintenance

More Services

  • Fractional CMO
  • Content Services
  • Branding & Creative
  • Strategy
  • Discovery

More Services

  • Fractional CMO
  • Content Services
  • Branding & Creative
  • Strategy
  • Discovery

Resources

  • Start a Marketing Project
  • Articles & Insights
  • 400 ChatGPT Prompts
  • Content Planning Template

Resources

  • Start a Marketing Project
  • Articles & Insights
  • 400 ChatGPT Prompts
  • Content Planning Template

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MIA

 MIAMI | OUTPOST
888 Biscayne Blvd – #4512 Miami FL, 33132 +1617.249.3759

BOS

 BOSTON OFFICE | HQ
Newbury Street  Boston  +1617.249.3759

MIA

 MIAMI | OUTPOST
888 Biscayne Blvd – #4512 Miami FL, 33132 +1617.249.3759
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Email Personalization Statistics

  • When only subject line is personalized, emails have an average open rate of 7.4% and a click rate of .4%.
  • When message only is personalized, emails have an average open rate of 18.8% and a click rate of 2.1%.
  • When message and subject line are personalized, emails have an average open rate of 5.9% and a click rate of .2%.
  • Personalized emails deliver six times higher transaction rates.
  • 70% of brands fail to use personalized emails.
  • Organizations using email personalization generate 17% more revenue through their campaigns than the average marketer.
  • Personalized emails deliver 6x higher transactional rates.

Website Personalization Statistics

  • 74% of customers feel frustrated when website content is not personalized.
  • In-house marketers who are personalizing their web experiences and who are able to quantify the improvement see, on average, a 19% uplift in sales.
  • Personalized homepage promotions influenced 85% of consumers to buy while personalized shopping cart recommendations influenced 92% of shoppers online.
  • More than half of consumers (57%) are okay with providing personal information (on a website) as long as it’s for their benefit and being used in responsible ways.

Digital Advertising Personalization Statistics

  • 79% of consumers say they are only likely to engage with an offer if it has been personalized to reflect previous interactions the consumer has had with the brand.
  • By 2020, 51% of consumers expected that companies would anticipate their needs and make relevant suggestions before they made contact.
  • 88% of U.S. marketers reported seeing measurable improvements due to personalization, with more than half reporting a lift greater than 10%.
  • 63% of respondents are highly annoyed by the way brands continue to rely on the old-fashioned strategy of blasting generic ad messages repeatedly.
  • If they get personalized offers or discounts, 63% of millennials, 58% of Gen Xers, and 46% of Baby Boomers are willing to share personal information with companies.

ECommerce Personalization Statistics

  • 80% of shoppers are more likely to buy from a company that offers personalized experiences.
  • On average 71% of consumers express some level of frustration when their shopping experience is impersonal.
  • 44% of consumers say that they will likely become repeat buyers after a personalized shopping experience with a particular company.
  • 40% of executives say their customer personalization efforts have directly affected sales and profits in channels like ecommerce.
  • Marketers see an average increase of 20% in sales when using personalized experiences.

Content Personalization Statistics

  • 63% of consumers said they’d think more positively of a brand if it gave them content that was more valuable, interesting or relevant.
  • 78% of U.S. Internet users said personally relevant content from brands increases their purchase intent.
  • 87% of consumers surveyed say that personally relevant branded content positively influences how they feel about a brand.
  • Lack of content relevancy generates 83% lower response rates in the average marketing campaign.
  • Individual customer stakeholders who perceived supplier content to be tailored to their specific needs were 40% more willing to buy from that supplier than stakeholders who didn’t.

B2B and B2C Personalization Statistics

  • 81% of consumers want brands to get to know them and understand when to approach them and when not to.
  • Smart personalization engines used to recognize customer intent will enable digital businesses to increase their profits by up to 15%.
  • 94% of customer insights and marketing professionals across multiple industries said personalization is “important,” “very important,” or “extremely important” for meeting their current marketing objectives.
  • 79% of organizations that exceeded revenue goals have a documented personalization strategy.
  • When asked to prioritize one capability that will be most important to marketing in the future, one-third of marketers answered: “Personalization.”

Mobile Personalization Statistics

  • 48% of people say it’s generally acceptable for companies to use their purchase history to deliver personalized offers via mobile so long as they can be opted in and out of.
  • 41% of people say it’s acceptable for businesses to use their purchase history to deliver personalized offers via mobile so long as the offers are related to their history with the business.
  • 66% of people get frustrated when a company’s shopping cart isn’t connected to its mobile app.

Retail Personalization Statistics

  • 75% of consumers are more likely to buy from a retailer that recognizes them by name, recommends options based on past purchases, OR knows their purchase history.
  • Only 39% of retailers send personalized product recommendations via email.
  • 54% of shoppers anticipate a personalized discount within a day of sharing their information with a retailer
  • 7% of people say they would be likely to engage with a birthday email sent by a retailer.
  • Less than 10% of tier 1 retailers believe they are highly effective at personalization, and nearly one-third report having limited or no capability to support personalization efforts.

Email Personalization Statistics

  • When only subject line is personalized, emails have an average open rate of 7.4% and a click rate of .4%.
  • When message only is personalized, emails have an average open rate of 18.8% and a click rate of 2.1%.
  • When message and subject line are personalized, emails have an average open rate of 5.9% and a click rate of .2%.
  • Personalized emails deliver six times higher transaction rates.
  • 70% of brands fail to use personalized emails.
  • Organizations using email personalization generate 17% more revenue through their campaigns than the average marketer.
  • Personalized emails deliver 6x higher transactional rates.

Website Personalization Statistics

  • 74% of customers feel frustrated when website content is not personalized.
  • In-house marketers who are personalizing their web experiences and who are able to quantify the improvement see, on average, a 19% uplift in sales.
  • Personalized homepage promotions influenced 85% of consumers to buy while personalized shopping cart recommendations influenced 92% of shoppers online.
  • More than half of consumers (57%) are okay with providing personal information (on a website) as long as it’s for their benefit and being used in responsible ways.

Digital Advertising Personalization Statistics

  • 79% of consumers say they are only likely to engage with an offer if it has been personalized to reflect previous interactions the consumer has had with the brand.
  • By 2020, 51% of consumers expected that companies would anticipate their needs and make relevant suggestions before they made contact.
  • 88% of U.S. marketers reported seeing measurable improvements due to personalization, with more than half reporting a lift greater than 10%.
  • 63% of respondents are highly annoyed by the way brands continue to rely on the old-fashioned strategy of blasting generic ad messages repeatedly.
  • If they get personalized offers or discounts, 63% of millennials, 58% of Gen Xers, and 46% of Baby Boomers are willing to share personal information with companies.

ECommerce Personalization Statistics

  • 80% of shoppers are more likely to buy from a company that offers personalized experiences.
  • On average 71% of consumers express some level of frustration when their shopping experience is impersonal.
  • 44% of consumers say that they will likely become repeat buyers after a personalized shopping experience with a particular company.
  • 40% of executives say their customer personalization efforts have directly affected sales and profits in channels like ecommerce.
  • Marketers see an average increase of 20% in sales when using personalized experiences.

Content Personalization Statistics

  • 63% of consumers said they’d think more positively of a brand if it gave them content that was more valuable, interesting or relevant.
  • 78% of U.S. Internet users said personally relevant content from brands increases their purchase intent.
  • 87% of consumers surveyed say that personally relevant branded content positively influences how they feel about a brand.
  • Lack of content relevancy generates 83% lower response rates in the average marketing campaign.
  • Individual customer stakeholders who perceived supplier content to be tailored to their specific needs were 40% more willing to buy from that supplier than stakeholders who didn’t.

B2B and B2C Personalization Statistics

  • 81% of consumers want brands to get to know them and understand when to approach them and when not to.
  • Smart personalization engines used to recognize customer intent will enable digital businesses to increase their profits by up to 15%.
  • 94% of customer insights and marketing professionals across multiple industries said personalization is “important,” “very important,” or “extremely important” for meeting their current marketing objectives.
  • 79% of organizations that exceeded revenue goals have a documented personalization strategy.
  • When asked to prioritize one capability that will be most important to marketing in the future, one-third of marketers answered: “Personalization.”

Mobile Personalization Statistics

  • 48% of people say it’s generally acceptable for companies to use their purchase history to deliver personalized offers via mobile so long as they can be opted in and out of.
  • 41% of people say it’s acceptable for businesses to use their purchase history to deliver personalized offers via mobile so long as the offers are related to their history with the business.
  • 66% of people get frustrated when a company’s shopping cart isn’t connected to its mobile app.

Retail Personalization Statistics

  • 75% of consumers are more likely to buy from a retailer that recognizes them by name, recommends options based on past purchases, OR knows their purchase history.
  • Only 39% of retailers send personalized product recommendations via email.
  • 54% of shoppers anticipate a personalized discount within a day of sharing their information with a retailer
  • 7% of people say they would be likely to engage with a birthday email sent by a retailer.
  • Less than 10% of tier 1 retailers believe they are highly effective at personalization, and nearly one-third report having limited or no capability to support personalization efforts.
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