I’d like to meet the people who approved it.
That is the part of these stories that sticks with me. Ads and products take work to make, fund, review, and release. Yet when one sparks outrage, the story turns toward the people who saw it. Who felt hurt? Who wants a boycott? Has the brand said sorry? The path that brought the thing to market slips out of view while the response gets its own news cycle.
Outrage marketing takes that cycle and treats public anger as a way to gain reach. The tactic has a grim appeal: make something people feel they must share, then let the fight spread the brand name. But a backlash alone …
Collaboration Is Not Work. It Just Feels Like It.
Every line in your budget has survived an argument. The $300 seat license got questioned in a comment thread. The $40,000 renewal got three meetings and a procurement review. The offsite ...
Stop Forwarding Every Problem to Marketing
Two research firms measured marketing leadership this year and published findings that cannot both be good news. In January, Spencer Stuart released its twentieth annual study of chief marketing officers and ...
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Good Strategy Does Not Fail. It Gets Killed Before It Can Work.
Here is a question that splits a room of marketers faster than almost any other, and I want a real answer ...
1 in 7 Marketers Sees Strong ROI. The Other 6 Are Following Best Practices.
The entire marketing industry runs on a comforting lie: that there is a right way to do this, a set of ...
Personalization Was Supposed to Win Deals. It Is Killing Them.
Every marketing tool you pay for is selling you the same promise: personalize harder. One to one messaging at scale. Dynamic ...
You Can Win the AI Citation and Still Lose the Customer
For the past 18 months, the entire marketing and SEO industry has been screaming the same instruction at every business that ...
Your Nurture Campaign Is Not Broken. Your Buyer Journey Is.
Every quarter, somewhere in a B2B company, a marketing team sits down and says the same thing: "Nurture is underperforming. We ...
The “Book a Demo” Model Is a Tax on Your Buyer’s Patience. They Stopped Paying.
Name one industry other than software where the customer has to sit through three meetings before they are allowed to see ...
What Your Startup Should Actually Do in Its First 90 Days of Marketing
I have handed some version of this plan to roughly 30 founders over the last five years. The ones who follow ...
You Do Not Need 14 Marketing Tools. You Need One Clear Strategy.
Pull up your company credit card statement right now. Search for the word "subscription." Count the marketing tools.If you run a ...
The Startup Website Problem Nobody Talks About
Open ten startup websites in ten tabs right now. Do it. Pick any vertical. SaaS, fintech, health tech, martech, logistics. It ...


