Insights + Articles

— INSIGHTS

Agency Insights + Perspectives

Agency perspectives, marketing insights and inspiration for businesses who want to connect and understand the digital economy and grow their brands in impactful ways.

Making Money with a Mission

Jeremy Mays2022-12-29T20:15:34+00:00December 29th, 2022|

It was way back in the early 1980s that Ashoka founder and CEO Bill Drayton defined the concept of social entrepreneurship. Forty years later, this ground-breaking approach is still inspiring dreams and plans for sweeping social changes. His idea was to move ...

Boost Engagement with Interactive Content

Jeremy Mays2022-12-28T22:06:54+00:00December 28th, 2022|

Entertaining, informative, educational? Yes, interactive content ticks all these boxes for marketers seeking stronger engagement. And today – thanks to low-cost do-it-yourself tools – it’s never been easier to generate gripping interactive content. However, user-friendly tools can make it even harder for ...

Do Cultural Differences Factor into International Marketing Strategies?

Jeremy Mays2022-12-28T21:48:24+00:00December 28th, 2022|

They most certainly do! The cornerstones of any international campaign, national cultures, and customs can be nightmares for marketing managers. Crafting messages and drawing up placement schedules for a single country is an easy task, compared to the complexities of the cultural quicksands ...

Marketing Leverage Drives Innovation

Jeremy Mays2022-12-28T17:41:51+00:00December 28th, 2022|

Twinned paths to prosperity, growth and innovation are vital for any business. New technologies and constant shifts in fashion fuel steady streams of new goods and services, forming unexpected – but often profitable – market segments. Innovation Must Be Company-Wide By keeping ...

Landing Page Winners: Design or Content?

Jeremy Mays2022-12-28T21:34:02+00:00December 28th, 2022|

In the Internet age, visuals are increasingly important. Confirming this trend are two newish channels launched worldwide only a year apart: Clubhouse (audios, 2019) now has a modest ten million users, while TikTok (videos, 2018) tops a massive 1.5 billion. Yes, Design ...

Seven B2B Steppingstones to Revenue-Boosting Content

Jeremy Mays2022-12-27T22:06:37+00:00December 27th, 2022|

When choosing vendors, an overwhelming majority of procurement managers want relevant content at every stage of the buying process: before, during, and after a deal was closed. More significantly, they want direct access to high-value content, with no need to talk to salespeople. ...

Why Proactive Marketers Will Thrive in 2023

Jeremy Mays2022-12-27T21:32:19+00:00December 27th, 2022|

As 2022 draws to a close, many communities and companies are still battling what might be called long (corporate) Covid: closed-for-ever businesses, stubborn unemployment, and lackluster financial performances. That means it's time to plan for a leaner, meaner 2023, because there’s another ...

Retrospective: Marketing Trends that defined 2022

Jeremy Mays2022-12-27T22:09:39+00:00December 27th, 2022|

Conversations, Convenience, Customization, and Creativity. These four words define the paths followed by the digital marketing universe in 2022.Despite economic headwinds, marketers responded enthusiastically to the task of clearing inventories, after years of lagging supply chains. With inflation gnawing steadily away at family budgets, ...

World Cup Marketing Stats You Need To Know Now

Jeremy Mays2022-12-21T16:21:49+00:00December 21st, 2022|

It’s no secret that spectator sports are big business. With some of the world’s largest audiences, they often reflect national and regional influences and preferences. The world’s favorite spectator sports include: Rugby – held every four years, the World Cup attracts close to 800 million viewers, mainly ...

Fonts Boost Brand Recognition

Jeremy Mays2022-10-12T16:25:10+00:00October 11th, 2022|

You only get one chance to make a first impression – and that applies to brands as much as people. For products, packaging, ads, and landing pages are the digital equivalents of introductions and interviews in the human world. That’s why every design element – including typefaces ...

Powerful New B2B Email Marketing Techniques

Jeremy Mays2022-10-04T14:35:20+00:00October 4th, 2022|

It’s a digital dinosaur in today’s rapidly metaversing 5G world. Nevertheless, email is still the most effective B2B marketing channel, followed closely by content marketing and social media. But the competition for attention is fierce, so effective B2B email marketing campaigns need top-quality content, presented in memorable ...

SaaS Marketing Strategies Driving Growth in 2022

Jeremy Mays2022-09-27T16:42:09+00:00September 27th, 2022|

One of the more discreet aspects of the digital revolution has been reshaping computer use over the past few decades. Now, there’s little doubt that software as a service (SaaS) is here to stay. Replacing scratch-prone CDs (remember them?) once used to upload software into desktops, today’s ...

Are You Already Thinking about Web 3.0 Strategies?

Jeremy Mays2022-09-20T17:40:08+00:00September 20th, 2022|

If not, you should be! So if you’re wondering how to shoehorn your sales model into this new digital culture, here’s an overview of Web3 and the unique advantages it offers forward-thinking businesses. Differences between Web 2.0 and Web 3.0 As businesses and marketers dip tentative toes ...

Why You Need Meta Business Suite and Business Manager for Clients

Jeremy Mays2022-09-13T14:04:26+00:00September 13th, 2022|

In today’s hyper-connected world, there are few more effective ways of communicating than through the Meta conglomerate. Within this umbrella organization, monthly active users (MAUs) communicate mainly through three of the major social networks: Facebook: almost three billion MAUs; WhatsApp: over two billion MAUs; Instagram: ...

Insider Guide to Lean Marketing

Jeremy Mays2022-09-06T13:13:46+00:00September 6th, 2022|

As markets become increasingly segmented and advertising budgets shrink, massive marketing campaigns are losing their relevance in today’s largely online world. This is where lean marketing steps into the breach, reaching out to smaller audiences with better ROI. Lean marketing optimizes campaigns for customers, pruning away unnecessary ...

— INSIGHTS

Agency Insights + Perspectives

Agency perspectives, marketing insights, and inspiration for businesses who want to connect and understand the digital economy and grow their brands in impactful ways.

Crafting the Best-Ever Email Subject Lines

Jeremy Mays2023-03-20T21:35:00+00:00March 20th, 2023|

Love it or loathe it, email is still king of the low-cost digital marketing toolbox. But there's a lot of chaff that recipients must sift through each day, let alone actually open. So what are the magic words that persuade overwhelmed addressees to ...

Is ChatGPT Here to Stay?

Katlin Mays2023-03-13T17:00:43+00:00March 13th, 2023|

In early 2023, AI apps took a quantum leap forward. Spearheaded by ChatGPT, other ground-breaking tools have been popping up in its wake. They include Lensa, which morphs uploaded photos into works of art. Another AI contender is DALL-E-2, which turns words ...

What Traits Identify Digital Leaders?

Jeremy Mays2023-03-06T20:39:57+00:00March 6th, 2023|

Unique combinations of technical expertise and leadership skills – that’s how digital leaders drive organizational transformations. As natural risk-takers, they are eager to try out new technologies and materials. Both visionary and strategic, they see how technology can drive growth and innovation. ...

How Early Search Intent Can Boost Your SEO

Jeremy Mays2023-02-27T20:53:52+00:00February 27th, 2023|

Is your business flailing for footholds in rapidly changing markets? Here’s a cost-effective solution! Early intent insights offer priceless glimpses into what consumers really want, reflected in increasingly complex search parameters. Over the years, searches have become much more complex and nuanced. ...

Data Control is Top Priority for Businesses

Jeremy Mays2023-02-20T19:08:33+00:00February 20th, 2023|

Should I risk filiing in that form for a benefit? Or should I keep my personal data safe? Faced by millions of Internet users every day, this dilemma can be a headache for ambitious marketers. Luckily enough, there are workarounds that keep ...

Should Marketing Strategies Adapt to Consumer Concerns about Inflation?

Jeremy Mays2023-02-14T18:48:24+00:00February 14th, 2023|

Worried about inflation? Absolutely! That’s the reaction of 250 US marketing decision-makers who responded to a recent survey of 250 major B2C, B2B, and DTC companies. So what are these top digital marketing experts predicting? The bad news: A huge majority (84%) ...

— FEATURED

The importance of marketing and brand messaging in uncertain times and how to get it right

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Throughout these hard times, businesses have to adapt quicker than they ever have before to ensure key stakeholders are supported and engaged. Plus, marketing teams are under much more pressure to find new ways to communicate even with the necessary budget cuts many companies have to make.

KEEP READING ⟶

— INSIGHTS

Agency Insights + Perspectives

Agency perspectives, marketing insights and inspiration for businesses who want to connect and understand the digital economy and grow their brands in impactful ways.

— INSIGHTS

Agency Insights + Perspectives

Agency perspectives, marketing insights, and inspiration for businesses who want to connect and understand the digital economy and grow their brands in impactful ways.

— FEATURED

— KEEP READING

More articles and valuable reads from our team of digital experts.

Email Personalization Statistics

When only subject line is personalized, emails have an average open rate of 7.4% and a click rate of .4%.

When message only is personalized, emails have an average open rate of 18.8% and a click rate of 2.1%.

When message and subject line are personalized, emails have an average open rate of 5.9% and a click rate of .2%.

Personalized emails deliver six times higher transaction rates.

70% of brands fail to use personalized emails.

Organizations using email personalization generate 17% more revenue through their campaigns than the average marketer.

Personalized emails deliver 6x higher transactional rates.

Website Personalization Statistics

74% of customers feel frustrated when website content is not personalized.

In-house marketers who are personalizing their web experiences and who are able to quantify the improvement see, on average, a 19% uplift in sales.

Personalized homepage promotions influenced 85% of consumers to buy while personalized shopping cart recommendations influenced 92% of shoppers online.

More than half of consumers (57%) are okay with providing personal information (on a website) as long as it’s for their benefit and being used in responsible ways.

Digital Advertising Personalization Statistics

79% of consumers say they are only likely to engage with an offer if it has been personalized to reflect previous interactions the consumer has had with the brand.

By 2020, 51% of consumers expected that companies would anticipate their needs and make relevant suggestions before they made contact.

88% of U.S. marketers reported seeing measurable improvements due to personalization, with more than half reporting a lift greater than 10%.

63% of respondents are highly annoyed by the way brands continue to rely on the old-fashioned strategy of blasting generic ad messages repeatedly.

If they get personalized offers or discounts, 63% of millennials, 58% of Gen Xers, and 46% of Baby Boomers are willing to share personal information with companies.

ECommerce Personalization Statistics

80% of shoppers are more likely to buy from a company that offers personalized experiences.

On average 71% of consumers express some level of frustration when their shopping experience is impersonal.

44% of consumers say that they will likely become repeat buyers after a personalized shopping experience with a particular company.

40% of executives say their customer personalization efforts have directly affected sales and profits in channels like ecommerce.

Marketers see an average increase of 20% in sales when using personalized experiences.

Content Personalization Statistics

63% of consumers said they’d think more positively of a brand if it gave them content that was more valuable, interesting or relevant.

78% of U.S. Internet users said personally relevant content from brands increases their purchase intent.

87% of consumers surveyed say that personally relevant branded content positively influences how they feel about a brand.

Lack of content relevancy generates 83% lower response rates in the average marketing campaign.

Individual customer stakeholders who perceived supplier content to be tailored to their specific needs were 40% more willing to buy from that supplier than stakeholders who didn’t.

B2B and B2C Personalization Statistics

81% of consumers want brands to get to know them and understand when to approach them and when not to.

Smart personalization engines used to recognize customer intent will enable digital businesses to increase their profits by up to 15%.

94% of customer insights and marketing professionals across multiple industries said personalization is “important,” “very important,” or “extremely important” for meeting their current marketing objectives.

79% of organizations that exceeded revenue goals have a documented personalization strategy.

When asked to prioritize one capability that will be most important to marketing in the future, one-third of marketers answered: “Personalization.”

Mobile Personalization Statistics

48% of people say it’s generally acceptable for companies to use their purchase history to deliver personalized offers via mobile so long as they can be opted in and out of.

41% of people say it’s acceptable for businesses to use their purchase history to deliver personalized offers via mobile so long as the offers are related to their history with the business.

66% of people get frustrated when a company’s shopping cart isn’t connected to its mobile app.

Retail Personalization Statistics

75% of consumers are more likely to buy from a retailer that recognizes them by name, recommends options based on past purchases, OR knows their purchase history.

Only 39% of retailers send personalized product recommendations via email.

54% of shoppers anticipate a personalized discount within a day of sharing their information with a retailer

7% of people say they would be likely to engage with a birthday email sent by a retailer.

Less than 10% of tier 1 retailers believe they are highly effective at personalization, and nearly one-third report having limited or no capability to support personalization efforts.

Email Personalization Statistics

When only subject line is personalized, emails have an average open rate of 7.4% and a click rate of .4%.

When message only is personalized, emails have an average open rate of 18.8% and a click rate of 2.1%.

When message and subject line are personalized, emails have an average open rate of 5.9% and a click rate of .2%.

Personalized emails deliver six times higher transaction rates.

70% of brands fail to use personalized emails.

Organizations using email personalization generate 17% more revenue through their campaigns than the average marketer.

Personalized emails deliver 6x higher transactional rates.

Website Personalization Statistics

74% of customers feel frustrated when website content is not personalized.

In-house marketers who are personalizing their web experiences and who are able to quantify the improvement see, on average, a 19% uplift in sales.

Personalized homepage promotions influenced 85% of consumers to buy while personalized shopping cart recommendations influenced 92% of shoppers online.

More than half of consumers (57%) are okay with providing personal information (on a website) as long as it’s for their benefit and being used in responsible ways.

Digital Advertising Personalization Statistics

79% of consumers say they are only likely to engage with an offer if it has been personalized to reflect previous interactions the consumer has had with the brand.

By 2020, 51% of consumers expected that companies would anticipate their needs and make relevant suggestions before they made contact.

88% of U.S. marketers reported seeing measurable improvements due to personalization, with more than half reporting a lift greater than 10%.

63% of respondents are highly annoyed by the way brands continue to rely on the old-fashioned strategy of blasting generic ad messages repeatedly.

If they get personalized offers or discounts, 63% of millennials, 58% of Gen Xers, and 46% of Baby Boomers are willing to share personal information with companies.

ECommerce Personalization Statistics