The importance of Customer Journey Mapping, why you MUST do it, and how.

In the crowded digital media marketing field, many companies are finding it hard to produce eye-catching content with high recall levels. But there’s a really simple solution to this dilemma: just walk a mile in the customer’s shoes! The good ...

By |2021-05-05T11:51:08+00:00May 3rd, 2021|Conversion Rates, Customer Journey, Strategy|

Ecommerce: Outlining the Customer Journey. From Prospect to Loyal Customer and Brand Advocate

Customer journey mapping is hot stuff these days, and for good reason: A great customer journey translates itself into sales that don’t require selling. Sales without selling? Yes, we’re talking customer loyalty. Nail this, and you’ve found yourself a hen ...

By |2021-03-17T14:54:01+00:00January 11th, 2021|Customer Journey, eCommerce|